Qualified's Piper AI SDR now engages visitors autonomously via voice and video. Percepto does the same — but without the Salesforce requirement, without the $2,750/mo floor, and with a runtime-generated opener matched to every anonymous visitor's live signals.
A Series B VP Ops just landed on your pricing page for the second time. Here's what each tool does in the next 60 seconds.
Every row is a real capability gap — not marketing spin.
| Capability | Qualified | Percepto |
|---|---|---|
| Conversation initiation | ||
| Fully autonomous, no SDR in loopAutonomous conversation end-to-end | Piper AI SDR handles voice/video conversations autonomously, then routes to human SDR for close | Always-on, no SDR required |
| First contact in under 500msSpeed to first engagement | Piper AI initiates when visitor engages — not pre-emptive | Voice in <500ms |
| Personalised opening per visitorRuntime-generated from anonymous visitor signals | Piper AI SDR adapts conversation — not runtime-signal-generated per anonymous visitor | Runtime-generated per session |
| Channel & modality | ||
| Voice-first interactionSpeaks out loud, not just types | Voice + video via Piper AI SDR avatar | Voice + text |
| Visual avatarAnimated AI video presence | Piper AI SDR: animated avatar with live voice/video conversation | Audio-only voice — no visual avatar |
| Works without SalesforceSalesforce-agnostic stack | Salesforce-native, required | Any CRM or no CRM |
| B2C / e-commerce supportWorks on D2C and retail sites | B2B only | Misha persona for B2C |
| Visitor intelligence | ||
| Account-level deanonymizationIdentifies company visiting | 6sense + Clearbit | Built-in, no integration |
| Return visitor memoryRecalls previous sessions | With Salesforce identity | First-party cookie, 365-day |
| Real-time first-party signalsScroll depth, page path, UTM, timing | Account-level only | 15+ per-session signals |
| Qualification & handoff | ||
| Qualification in-conversationBudget, timeline, use case | Piper AI (voice / video / text) | Voice-led, natural |
| Live SDR handoff with full contextRep gets session summary, not just a name | Salesforce record update | Intent score + full session log |
| In-conversation bookingDemo scheduled mid-conversation | Via Qualified Meetings | Native + WhatsApp confirm |
| Integration & stack | ||
| CRM syncHubSpot, Zoho, Salesforce | Salesforce (deep) | HubSpot, Zoho, webhook |
| MCP server / AI workflow accessPlug into Claude, GPT, Cursor | Not available | Native MCP server |
| Install complexityTime to first conversation | Salesforce + multi-step setup | One script tag · 60 seconds |
| Commercial | ||
| Free tier | No free tier | 500 conversations free |
| Entry price | $2,750+/mo | $149/mo (Cognis Engage) |
| Pricing model | Per seat + platform fee | Per conversation |
Qualified data from public listings and vendor docs, June 2026. Piper AI SDR voice + avatar verified via qualified.com/ai-sdr. Subject to change.
Not marketing copy — these are the actual conversations we have with teams evaluating both.
Piper AI SDR now handles voice/video conversations and qualifies autonomously. That's real progress. But Qualified is still Salesforce-native (required), starts at $2,750/mo, and needs multi-step setup before first value. Percepto is one script tag, works with any CRM or none, and is live in 60 seconds at $149/mo.
Piper AI SDR runs playbook-driven conversations. Percepto has already read scroll depth, UTM source, page path, return visit count, and company size before it opens its mouth — and the first sentence reflects all of it, tailored to this exact visitor, in voice. No playbook written by a human can anticipate the signal combination of each anonymous session.
Qualified is built on Salesforce — so if your stack is HubSpot, Zoho, or CRM-light, you're fitting yourself into someone else's workflow. Percepto works with whatever CRM you have, or none at all. One script tag, 60 seconds live.
One script tag. No CRM setup. No playbook sprint. Percepto scores intent and opens conversations from the moment it's live — no SDR handoff needed.